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Frequently Asked Questions
What is the difference between a cable router and an ADSL router?
- A cable router should be used if your home phone line is supplied by Virgin Media. ADSL routers should be used if your phone line is supplied by BT or another company.
When can we expect delivery?
- We endeavour to deliver your items within 4 working days, however as we use external suppliers we cannot guarantee a specific delivery time.
What are the charges for delivery?
- We use a number of different suppliers, to bring you the best products at great prices. The easiest way to see the delivery charges is to make your product selections, and then click the "checkout"...
What is a Wi-fi phone?
- A wi-fi phone is one that has wireless internet connectivity, enabling you to connect to the internet to maket calls, either using your wireless network at home, or via a public wi-fi hotspot....
What happens if I want to return a product?
- MyChooz prides itself on supplying excellent products to our customers, but we acknowledge that sometimes things can go wrong. If an item arrives damaged, or is faulty, please email Customer...
How can I give feed back about any aspect of MyChooz?
- At MyChooz, we are dedicated to excellent customer service. A big part of this is listening to any questions or comments that our customers have. You can use the contact link at the bottom of the...
Can I recommend a charity?
- If you wish to nominate a new charity for voting on to receive a donation from MyChooz profits please go to the nominations section at the bottom of the charities page,...
Can I recommend a game that I would like to play on the site?
- If you have a comment regarding MyChooz games or wish to recommend a game please send the details to: games@mychooz.co.uk
I can't find the products I am looking for?
- To search for products, use the search box on the left-hand navigation bar. If we don't currently stock a product that interests you, why not give us the details, as we always on the lookout for...
